Terms of service

Welcome to THEEVA. These Terms of Service govern your access to and use of the THEEVA website and your purchase of products from us.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service and the policies referenced on this website.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use the website for any fraudulent or unlawful activity.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability and other information displayed on the website are accurate and up to date.

However, minor variations in product appearance, packaging or other details may occur.

THEEVA reserves the right to correct errors, update information, change product availability, or modify prices without prior notice.

3. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered accepted only after successful order confirmation and payment, where applicable.

THEEVA reserves the right to refuse, cancel or limit an order in cases including suspected fraud, incorrect pricing, product unavailability, technical errors, or other operational reasons.

If an order is cancelled by THEEVA after payment has been received, the applicable amount will be refunded through the original payment method, subject to the Refund Policy.

4. Pricing and Payment

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during checkout.

Payments are processed through the payment methods and payment service providers made available on the website.

5. Shipping and Delivery

Orders are processed and delivered in accordance with our Shipping Policy.

Estimated delivery timelines may vary depending on the delivery location, courier service, weather conditions, public holidays and other circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping information.

6. Returns, Refunds and Cancellations

Returns, refunds, replacements and cancellations are governed by our Return & Refund Policy.

Please review the policy before placing an order.

7. Wellness Product Disclaimer

THEEVA products are intended to support general wellness and are not intended to diagnose, treat, cure or prevent any disease unless expressly stated and permitted under applicable law.

Information provided on this website is for general informational purposes and should not be considered medical advice.

Customers should consult a qualified healthcare professional for medical advice, diagnosis or treatment when appropriate.

8. Intellectual Property

All content on this website, including the THEEVA name, logo, product images, photographs, graphics, text, designs and other materials, is owned by or licensed to THEEVA unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit any website content without prior written permission from THEEVA.

9. Third-Party Services

Our website may use third-party services or platforms for payment processing, shipping, analytics, communication and other functions.

Use of such services may also be subject to the terms and policies of the respective third-party providers.

10. Accuracy of Information

We aim to provide accurate and current information on our website. However, we do not guarantee that all information will always be complete, accurate, current or error-free.

We reserve the right to correct errors and update website information when necessary.

11. Limitation of Liability

To the extent permitted by applicable law, THEEVA shall not be liable for losses or damages arising from the misuse of the website, delays caused by third-party service providers, incorrect information provided by customers, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

THEEVA may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with the revised date where appropriate.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or the use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page.

THEEVA reserves the right to enforce these Terms in accordance with applicable laws and regulations.