Shipping policy

Shipping Policy

At THEEVA, we are committed to delivering your order safely and efficiently.

Order Processing
Orders are processed within 1–2 business days after successful order confirmation. Orders are not processed on Sundays or public holidays.

Shipping & Delivery
Orders are shipped through our logistics partners. Estimated delivery timelines may vary depending on the delivery location, courier service and other operational factors.

Once your order is shipped, tracking details will be shared with you through the contact information provided at checkout.

Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your order.

Delivery Delays
Delivery timelines may be affected by factors beyond our control, including weather conditions, public holidays, courier delays, incorrect address details or other unforeseen circumstances.

Incorrect Address
Customers are responsible for providing accurate and complete shipping information. THEEVA is not responsible for delays or additional charges arising from incorrect or incomplete delivery details.

Damaged or Missing Orders
If your package arrives damaged or appears to be tampered with, please contact us as soon as possible with your order details and relevant photographs.

For any shipping-related assistance, please contact us through our Contact Us page.